By Teresa Royer, Member Relations SpecialistI stopped in to MSKTD the other day hoping to catch Mark Joseph and was impressed with their beautiful lobby. What is most impressive is the all-glass wall with glass doors on either side to enter the building. As you leave the lobby, on the right side etched in the glass are wonderful quotes / statements all about the importance of the customer.
I, being a fan of quotes, read each and every one of them and asked the receptionist if I was free to copy them. She not only said yes, but made me a copy of them. Here’s a few I'd like to share with you:
Because the customer has a need, we have a job to do.
Because the customer has a choice, we must be the better choice.
Because the customer has sensibilities, we must be considerate.
Because the customer has influence, we have the hope of more customers.
Because of the customer, we exist!
You definitely leave their office thinking they value the customer………..
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